Privacy Policy

In providing the Service, we collect the following personal information by lawful and fair means. - Company name, contact person's name - Address, telephone number, email address - Order history, transaction records, GM Credit transaction history - Delivery address information - Website usage history (cookies, etc.) - Other information necessary to provide the Service

We use the personal information we collect for the following purposes. (1) Screening of membership applications and member management (2) Accepting orders, shipping, billing and otherwise performing transactions (3) Responding to enquiries (4) Informing you about new products and services (5) Improving the Service and developing new services (6) Producing statistical data (in a form that does not identify individuals) (7) Other operations incidental to the above

We take appropriate security measures to prevent the leakage, loss or damage of personal information. We also provide appropriate training and supervision to employees who handle personal information.

We may outsource all or part of the handling of personal information to third parties to the extent necessary to achieve the purposes of use. In such cases, we exercise appropriate supervision over the contractor. Examples of contractors: - Delivery companies (for shipping products: Yamato Transport, Sagawa Express, EMS, DHL) - Payment processors (for settling payments: Stripe, N-Age) - System administrators (for server maintenance)

We do not provide personal information to third parties except in the following cases. (1) Where the individual has consented (2) Where required by law (3) Where necessary to protect a person's life, body or property (4) Where necessary to cooperate with a national or local government body in performing its duties

If a member requests disclosure, correction or suspension of use of their personal information, we will verify their identity and respond within a reasonable period. Some information can be changed directly from My Page. To change your email address, please contact customer support.

We use the following two categories of cookies on the Service. [Necessary cookies] Cookies essential to the operation of the Service, such as keeping you signed in, retaining your cart contents, remembering your display language and theme, and maintaining security. These are not subject to consent and cannot be disabled. Main cookies: - userInfo (retains sign-in information) - gm-theme (remembers display theme) - gm-cookie-consent (records your cookie consent; retained for 180 days) [Analytics cookies] Cookies used to measure and analyse site usage in order to improve the Service. We may use external analytics tools such as Google Analytics, in which case the information collected is handled in accordance with that provider's privacy policy. Analytics cookies are used only where you have given consent. [Managing and withdrawing consent] A cookie consent banner is shown on your first visit and your choice is recorded. You may change or withdraw your consent at any time by reopening the banner from "Cookie settings" in the footer. You may also restrict cookies through your browser settings; however, disabling necessary cookies may make parts of the Service unavailable.

We may revise this policy as necessary. The revised policy takes effect when posted on the Service. If there are material changes, we will notify members by email or other means.